A Major Pakistani Telco & Its Poora Paaraa Customer Services   -    Zong and its “Dormant Subscribers Offer”   -    CGExpanse.com - A Platform for Pakistani Graphic Designers   -    Certified Ethical Hackers and CSPs In Pakistan   -    PTA Wants to Ensure Improved Network Redundancy   -    Second Term Service Granted to Member Finance, PTA    -    PTCL - How to Revive the Dying Horse   -    State of Mobile Number Portability in Pakistan   -    PCO and Easy Load Business in Pakistan   -    PTCL's SMART TV Website Got Hacked   -    Gaza to Loose International Communications   -    What Scareware Softwares are?   -    IT Industry in Pakistan: Challenges   -    Help Line Call Rates Doubled on Zong and Ufone   -    No Pre-Activated SIMs to be Sold after January 31st   -   

Self Care Portal Launched to track Usage and Billing Details for Wateen WiMAX

Posted by: Aamir Attaa on July 21, 2008 at 7:40 AM

wateen_self_care_portal Self Care Portal Launched to track Usage and Billing Details for Wateen WiMAXAt last wateen has come up with an online usage and bill tracking system that will help customers to keep an eye on their bandwidth usage and remaining balance in their account. Wateen’s WiMAX (prepaid) users had been facing their service disconnections when they used to reach their allowed quota.

To Access Wateen’s Self Care Portal Click Here

Don’t worry if you see an IP address in URL instead of Wateen.com, i have confirmed from their support that this is a legitimate service by Wateen Telecom. However, you may find several functions disabled due to early launch (this is what CSR told me)

Wateen’s Self Care Portal will help you to

  • Get your current Service Information, that is your current package, tariffs, and other account details
  • Save your favorite links
  • Check your remaining balance
  • Check your Internet Usage in current month, while providing you details about how much data has been used out of the allowed quota
  • Information about last 5 Internet sessions –
  • Information about your last 5 voice calls that you made
  • You can set an Email Notification when your account balance reaches a limit (set by you)

wateen_usage_info-300x212 Self Care Portal Launched to track Usage and Billing Details for Wateen WiMAX

[Via eBloggy]

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Mobilink Faces Early Suffering with its WiMAX Launch in Karachi

Posted by: Aamir Attaa on July 18, 2008 at 2:30 PM

We have started receiving early input on TGP from those who have experienced Mobilink Infinity WiMAX services. Like any other data network, Mobilink is reportedly suffering with the services issues.

It has been told that services are not smooth for both the data and voice. Moreover, disconnections and downtimes in specific are causing real troubles to those customers who are using Mobilink WiMAX as their primary source to internet.

ZyXel’s CPE (Customer premises equipment) are being used and you won’t be given CPE password, so there is no option that you can configure router for port mapping/ port forwarding.

VoIP service that comes in by default with Mobilink’s WiMAX is also in the range of bad remarks from customers. Again VoIP services face disconnections along with opinions about ordinary incoming calls facility.

The only good thing people have told is the customer service, which has been remarkably helping Mobilink Infinity clients to somewhat compensate the bad quality of service.

This input is based on very few experiences, and may not reflect the actual picture; however, we should expect better services as the network gets mature.

On other hands, as we had in our minds at time of Mobilink infinity’s launch, they may not over shine Wateen very easily, which has its existence in over 2 dozen cities of Pakistan.

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Bangladesh to Offer WiMAX Licenses

Posted by: Aamir Attaa on July 7, 2008 at 4:14 AM

Bangladesh Telecommunication Regulatory Commission has announced that they have reached at point where they are ready to issue Broadband Wireless Access licenses in the country. Initial draft that has guidelines for the upcoming bidding and for WiMAX license details says that two nation wide licenses will be given away in 2.3Ghz band and one in the 2.5Ghz band.

Operators already operating in the country are banned from bidding - and the bidders are limited to having 60% foreign shareholding. Furthermore, the draft says that licensees will be allowed to rollout and operate network to provide nationwide Broadband Wiress services based on IEEE 802.16e (WiMAX) standards. The system can be point-to-multipoint or mesh radio systems consisting of BWA distribution hub stations and their associated subscriber stations (or BWA access devices). The last mile solution may be done in conjunction with WiFi, but that wholly depend on operators.

The good thing, which may be reconsidered after input from operators, is that it is said mandatory for all operators to share the same tower and existing infrastructure if available.

Dhabi Group and Orascom may seek its opportunities in Bangladesh’s emerging broadband market. Along with, we may see rise in equipment orders for Motorola and Huawei.

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Huawei to Deploy Mobilink’s WiMAX in 6 Cities

Posted by: Aamir Attaa on July 2, 2008 at 9:16 PM

Chinese Company Huawei says that it has been selected by Mobilink, Pakistan’s largest GSM operator, to deploy a commercial WiMAX 16e network. Huawei will cover central Pakistan and hot spots in the country’s six major cities, including Islamabad, Lahore, Karachi, Sialkot, Faisalabad and Rawalpindi.

Under the terms of the contract, Huawei will provide Mobilink with a complete WiMAX solution including distributed base stations, an access service network-Gateway and a network management system.

No financial or rollout details were provided.

It merits Mentioning here that Mobilink is already in contract with Motorola and Alcatel-Lucent for its WiMAX network in Pakistan

[Via Cellular News]

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Mobilink Launches WiMAX in Pakistan

Posted by: Aamir Attaa on July 2, 2008 at 1:19 PM

mobilink_infinity_wimax Mobilink Launches WiMAX in PakistanMobilink, second WiMAX service provider of Pakistan, has finally hit the WiMAX surface by introducing its services in Karachi in its first phase of countrywide rollout plan.

Uzair Ahmed broke the story on TGP backed with two official documents that reveal Mobilink’s WiMAX services, pricing and few other details. Named as Mobilink Infinity, WiMAX services would be offered in Karachi only, as a soft launch, until they are successfully tested and taken to other regions of Pakistan as well.

Their official webpage is not displaying anything yet. Also the news is missing in main stream electronic and print media. But there are couple of evidenced on fellow blogs, that confirm the existence of Mobilink Infinity.

Let’s look into tariff details before going into further details…!

mobilink_infinity_wimax_ch Mobilink Launches WiMAX in Pakistan

mobilink_infinity_wimax_cg Mobilink Launches WiMAX in Pakistan

  • Free Installation is for customers subscribing before September 30, 2008
  • Unlimited Internet Access
  • Free calls to All Mobilink Infinity and Mobilink GSM Users (for limited Time)

Well prices look stunning, they are far better than any other broadband service provider in Pakistan. Mobilink Infinity has broken the PKR 2,000 barrier for 1 Mbps link (unmetered) that was being offered by LinkDotNet, PTCL and other ISPs, and taken it down to just PKR 1,199; not only this, the package comes with VoIP privileges, and that too with Free calls from WiMax (Infinity) to WiMax (Infinity) and on any Mobilink GSM Subscribers (Defiantly a limited time offer), but this a treat.

But hold on, there is a bad news! With Mobilink Infinity you will have to pay almost PKR 16,000 for installation equipment (CPE) and security. However, for promotional period, this first time payment is lessened to PKR 8,000. Home users may not like to pay this huge amount. Other wise things seemed so well.

Considering the 1 Mpbs pricing, they could have taken 512 Kbps package down to PKR 500 to meet most in-expensive internet available in the world. But PKR 999 is not bad too!

Apart from pricing, services, response time, customer support, reliability and network uptime are other features that would come under consideration in the long run. We know that WiMAX is an evolving technology; hence, like any voice/data network, we should expect issues earlier on, but once streamlined, Mobilink Infinity is going to give tough time to not only Wateen but other broadband service providers too.

Wateen Telecom must be eying the situation very closely, and may revise their packages immediately. Currently they are offering capped packaged with limited download/upload capacity.

wateen_pre_paid_prices Mobilink Launches WiMAX in Pakistan

I see lot of potential in WiMAX market in Pakistan, specifically when we see than Wateen has acquired 25,000 customers in a short span of time, we will have to see in coming months, what Mobilink Infinity is going to do, which is apparently lot better than of Wateen in terms of monthly rental and coverage.

Mobilink will have to invest some money by subsidizing the WiMAX equipment (which is going to cost a user PKR 16,000), if they really want to get some good subscriber base.

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Motorola Takes the Lead in WiMAX Equipment Sales

Posted by: Aamir Attaa on June 25, 2008 at 7:40 AM

Communications market research firm Infonetics Research has said in one of its recent reports that the worldwide WiMAX equipment market, including fixed and mobile WiMAX equipment, increased 59% sequentially to $363 million in 1Q08.

Infonetics’ report has mentioned that Mobile WiMAX (802.16e) equipment saw a significant hike in sales which jumped 141 percent in first quarter 2008, while overtaking the revenues from Fixed WiMAX (802.16d) equipment for the first time.

This increment in Mobile WiMAX equipment sale was result of number of new network rollouts, while existing networks continued to scale up during first quarter of the current year.

“We expect healthy growth for the evolving mobile WiMAX market, which is seeing strong adoption not only from Tier 2 and 3 carriers, but from Tier 1 nationwide operators as well, like Sprint-Clearwire in the US, SK Telecom and KT in South Korea, Wateen in Pakistan, BSNL in India, and Vodafone and Orange in new territories,” said Richard Webb, wireless analyst for Infonetics Research.

Other highlights from the report:

  • Motorola takes the lead in overall WiMAX revenues in 2008 after increasing its worldwide mobile revenue share by 10 points, and is the first vendor to exceed $50 million in mobile WiMAX revenue in a single quarter, according to Infonetics’ estimates
  • Alvarion continues to lead in worldwide fixed WiMAX equipment revenue share, but is getting a run for its money by Telsima, which increased its revenue in 1Q08
  • The nascent mobile WiMAX phone and Ultra Mobile PC segments showed early traction, together increasing 171% sequentially in 1Q08; these devices have appealing, non-traditional form factors and capabilities and will play a major role in attracting new subscribers to mobile WiMAX networks
  • The number of fixed and mobile WiMAX subscribers topped 2 million worldwide in 2007 and is expected to triple by the end of 2008

[Via Cellular News]

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Mobilink WiMAX - Soft Launch Expected Soon

Posted by: Aamir Attaa on June 24, 2008 at 12:42 PM

After Wateen getting mixed response from market, Mobilink is set ready for the soft launch of its WiMAX operations in the country. WiredPakistan has reported in an un-official discussion that Mobilink is going to start offering WiMAX services in Karachi in coming few days.

Through a friend, the poster learnt that Mobilink is all ready to start offering the beta services for test purpose, mainly to corporate clients, however, few of home users may also enjoy cutting edge WiMAX technology jointly deployed by Alcatel-Lucent and Mototola. This off the record conversation revealed that we should not expect much from Mobilink’s WiMAX, as the investor (Orascom, the parent company of Mobilink) does not see returns on investments (ROI) in Pakistani markets, hence not very generously investing in the country. The poster claims that his resource has confirmed quality and blanket coverage of Mobilink WiMAX in cities like Karachi, compared to poor coverage by Wateen. (I personally back this, as there are many locations, including Rawalpindi, Islamabad and Lahore etc. where you don’t get WiMAX signals)

However, there was another poster who claimed that Mobilink had already launched its test services for their employees in Islamabad. We don’t know how long this test transmission will run, but Mobilink may get advantage of proven technology of Alcatel-Lucent. Based on the latest IEEE 802.16e-2005 standards (also called Rev-e), the Mobilink’s WiMAX network is deployed in the 3.5GHz spectrum.

Obviously, we know nothing about pricing details, but one can expect that Mobilink is going to give extremely tough time to Wateen, just like they did with LinkDotNet.

Any additional information/correction is welcomed in comments

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Broadband Internet in Pakistan compared to India and Bangladesh

Posted by: Aamir Attaa on June 19, 2008 at 9:38 PM

We have seen much boom in internet broadband market in Pakistan; situation is much better than the recent years. Now we can have 1 MB link in less than Rs. 2,000 which was as high as Rs. 60,000 just couple of years ago; thanks to LinkDotNet and PTCL.

However, we are still required to compete hard when it comes to the customer services and number of broadband customers in the country, which are merely one hundred and thirty thousands. And I believe, customer services become vital to increase the strength. We have got huge number of heads in our country, now exceeding 160 million mark, so if service is offered in good manners, no doubt that inhabitants will love to acquire it.

When compared with India, situation is quite satisfactory as we are not lacking far behind. Broadband in India is still capped with download limit contrary to a free hand given to customers here in Pakistan. This particular package named as BSNL 500 Combo offers 215 Kbps speed in 500 Indian Rupees, however, you have liberty of un-metered download only at night; in addition BSNL also offer no line rent and 175 free local calls with the bundle.

Pakistan Government should now look forward at strategies to offer free internet to some selected segment. Obviously it would be nothing less than day dreaming if we think of free internet for everyone, but school and universities should get this free internet treat at least. We know that Bangladesh has offered free broadband internet for more than 40,000 state-run primary schools. Not only this, you can get broadband internet in Bangladesh at 25 percent of rack rates if you are a school, even the private one.

India also announced last year they are going to offer free 2 MB internet broadband link to every citizen by year 2009. Okay, don’t do that “Free for All” in Pakistan, but we may start with our schools, universities, libraries etc….to at-least kick things going.

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