Posted by: Aamir Attaa on October 29, 2008 at 7:07 AM
Wateen Telecom previously didn’t allow its customers to change their tariff plans, meaning that if you bought 1 MB plan then you will have to remain with this plan until you doesn’t quit this service.
But now, Wateen offers this option where customers can change their tariff plans by either upgrading or downgrading their bandwidth.
It merits mentioning here that Wateen has been converting all post-paid users to prepaid plans; also they are not offering any further post-paid subscriptions.
It was interesting to know that post-paid users who were converted to prepaid packages were put under highest priced telephone package; even though they were not even using the telephony service. So here is the chance for them to convert their tariff plan.
To change your Internet/Telephony package, you will have to visit Wateen’s franchise and ask them doing so.
This conversion of package is free, as told by Wateen’s CSR.
Via: PakGeeks
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Posted by: Aamir Attaa on September 6, 2008 at 10:15 AM
Yesterday i got this message in an email from one of my reader from Rawalpindi. He requested me to not to publish his name. I am pasting below his email… Wateen Guys are requested to act immediately on this email.
Hello Everybody,
I am a student, and living away from my home town in a private hostel in Rawalpindi. I am using Wateen’s WiMAX services for my internet means. Last month, unfortunately I was short of money and at the same time my Wateen’s connection was going to expire on August 28, 2008. I had no other option but to pay my bill though credit card.
For the purpose, I visited Wateen’s Franchises in Rawalpindi at Satellite Town and Mall Road, but to my surprise both do not accept payments through credit card. I requested them that I do not have cash at the moment, so kindly transact my billing amount from credit card from neighboring shops, but they straight away denied. In fact they started ignoring my pleas, and started looking at me like they were saying “Get out from here…or”
I want to request telecom companies, especially Wateen Telecom to kindly direct your franchise holders to install credit card punch machines at their offices, so that if some one like me or those who do not carry cash with them can pay their bills from their credit cards. This is very ordinary service now a days and almost every other shop is offering this.
Thank You!
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Posted by: Aamir Attaa on July 21, 2008 at 7:40 AM
At last wateen has come up with an online usage and bill tracking system that will help customers to keep an eye on their bandwidth usage and remaining balance in their account. Wateen’s WiMAX (prepaid) users had been facing their service disconnections when they used to reach their allowed quota.
To Access Wateen’s Self Care Portal Click Here
Don’t worry if you see an IP address in URL instead of Wateen.com, i have confirmed from their support that this is a legitimate service by Wateen Telecom. However, you may find several functions disabled due to early launch (this is what CSR told me)
Wateen’s Self Care Portal will help you to
- Get your current Service Information, that is your current package, tariffs, and other account details
- Save your favorite links
- Check your remaining balance
- Check your Internet Usage in current month, while providing you details about how much data has been used out of the allowed quota
- Information about last 5 Internet sessions –
- Information about your last 5 voice calls that you made
- You can set an Email Notification when your account balance reaches a limit (set by you)
[Via eBloggy]
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Posted by: Aamir Attaa on June 25, 2008 at 7:40 AM
Communications market research firm Infonetics Research has said in one of its recent reports that the worldwide WiMAX equipment market, including fixed and mobile WiMAX equipment, increased 59% sequentially to $363 million in 1Q08.
Infonetics’ report has mentioned that Mobile WiMAX (802.16e) equipment saw a significant hike in sales which jumped 141 percent in first quarter 2008, while overtaking the revenues from Fixed WiMAX (802.16d) equipment for the first time.
This increment in Mobile WiMAX equipment sale was result of number of new network rollouts, while existing networks continued to scale up during first quarter of the current year.
“We expect healthy growth for the evolving mobile WiMAX market, which is seeing strong adoption not only from Tier 2 and 3 carriers, but from Tier 1 nationwide operators as well, like Sprint-Clearwire in the US, SK Telecom and KT in South Korea, Wateen in Pakistan, BSNL in India, and Vodafone and Orange in new territories,” said Richard Webb, wireless analyst for Infonetics Research.
Other highlights from the report:
- Motorola takes the lead in overall WiMAX revenues in 2008 after increasing its worldwide mobile revenue share by 10 points, and is the first vendor to exceed $50 million in mobile WiMAX revenue in a single quarter, according to Infonetics’ estimates
- Alvarion continues to lead in worldwide fixed WiMAX equipment revenue share, but is getting a run for its money by Telsima, which increased its revenue in 1Q08
- The nascent mobile WiMAX phone and Ultra Mobile PC segments showed early traction, together increasing 171% sequentially in 1Q08; these devices have appealing, non-traditional form factors and capabilities and will play a major role in attracting new subscribers to mobile WiMAX networks
- The number of fixed and mobile WiMAX subscribers topped 2 million worldwide in 2007 and is expected to triple by the end of 2008
[Via Cellular News]
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Posted by: Aamir Attaa on June 17, 2008 at 1:19 PM
Pakistan’s broadband market has been slothful despite the fact that broadband services have been made available since five years. Currently there are a total of approx 131,871 Broadband subscribers, which provide dismal picture when compared with other similar economies.
Cost of service (Tariff) has been the major reason behind this slow growth. However a major development for broadband market is the introduction of DSL services by the incumbent (PTCL) itself. PTCL has started offering its DSL services since June 2007 in various cities e.g Islamabad, Peshawar, Lahore and Karachi. PTCL offered low tariffs for home users with free installation service. This has affected tariffs offered by other DSL operators as they have also lowered DSL tariffs in order to remain competitive. According to PTCL sources, since they started of DSL service, 35,000 subscribers have subscribed to their Broadband. It is believed that such competition will lower the tariff and eventually will flourish the broadband market.
Coverage / Provision of broadband services is another factor as main emphasis of broadband operators have been to cover urban areas specially large cities, leaving a major part of population leaving in small cities, towns and villages forbidden of broadband services.
One can expect that PTCL having the largest data network will soon start offering DSL services in other cities and towns. WiMax Services will play a vital role in proliferation for broadband services to rural areas of the country in near future as the figure show that since introduction of first ever WiMax service
(December 2007) in Pakistan Wateen Telecom has captured 10000 subscribers in a short span of four months.
Apart from above Literacy Rate, Computer Penetration, Broadband Investment, QoS Level, Policy execution including the issues such as (Local Content Development, Countrywide Broadband Awareness Campaign and Provision of low Interest Loans for purchase of Computers) has also affect the development of broadband in the country, however It is expected that steps taken by PTA in collaboration with Industry players will ensure better and economical broadband services in Pakistan. Latest developments like reduction in tariff, steady rise in disposable income per capita, extensive infrastructure rollouts (especially fiber), introduction of triple-play services, rural tele-center project to educate rural population, Deployment of Fiber and WiMax Networks and growing bandwidth demands from businesses will help Broadband proliferation in urban as well as rural areas. It is estimated that there will be 0.5 Million Broadband subscribers in Pakistan by 2010.
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