Posted by: Aamir Attaa on October 11, 2008 at 7:51 AM
PTCL landline subscribers can enjoy Half Rate on Sundays.
Local Calls: Rs. 1 for 3 mins. (On Net including Vfone)
NWD Calls: Rs. 1 for 1 min. (On Net including Vfone)
Mobile Calls: Rs. 1.25 for 1 min.
Terms
- Sunday Half Rate offer is available to all PTCL landline subscribers
- Sunday Half Rates will not affect Pakistan Plus subscribers for NWD calls as their NWD minutes are already free till 2500 minutes but they will be able to make local calls and mobile calls on half rate.
- International calls will be charged as per regular/current tariffs.
- It is a limited time offer
Note: Free local calls (from 11:00 p.m. to 6:00 a.m.) was ended on 30th Sept. 2008
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Posted by: Aamir Attaa on October 9, 2008 at 4:47 AM
Pakistan Telecommunication Ltd (PTCL), UFone and Microsoft have entered into an Enterprise Agreement for Information Technology (IT) Infrastructure Optimization that will enable PTCL and Ufone to benefit from the Microsoft’s innovative products.
Walid Irshad, President and Chief Executive Officer (CEO) of PTCL while addressing the signing ceremony said that agreement would provide comprehensive software-support, which would realize the full potential of personnel at both PTCL and Ufone. “I am very optimistic that the deployment of Microsoft’s latest technology to enhance its capabilities and would lead to improve company’s operations” Irshad added. He said that through efficient communication, co-ordination and follow up mechanisms allowing us to enhance our service and quality.
CEO, Ufone Abdul Aziz said that this winning collaboration between us and the Microsoft would certainly be a key driver for our own development and for imperative growth of our valued customers. He said that this coalition with a world-renowned company would provide comprehensive software-support, which would enable customers for innovative telecom solutions and services.
Aziz also stated that we are confident that this alliance with Microsoft would support us in faster decision-making through the use of unique and most up-to-date software, facilitating us in transforming our IT infrastructure into a strategic asset. Addressing on the occasion Sherif Seddik, Regional Director, Microsoft North Africa, East Mediterranean and Pakistan said that this alliance is testimony of our long-term commitment to enhancing business operations in Pakistan.
After complete deployment in both the organizations, the IT infrastructure of PTCL and Ufone can be compared with the best companies in the world, he added. He said that training and Premier Support Services are also part of this agreement. Kamal Ahmed, the Country General Manager Microsoft Pakistan commenting on the alliance, said: “Our mission and values are to help the people and businesses to realise their full potential.
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Posted by: Aamir Attaa on October 6, 2008 at 10:58 PM
Growing rate of Wireless Local Loop (WLL) subscribers in Pakistan is snatching market share from fixed line market. Recent stats from Pakistan Telecommunication Authority show that fixed-line teledensity has seen a fall while WLL subscribers have marginally grown when compared to previous months. This addition in WLL subscribers is shared by all five major WLL companies operating in the country.
The WLL subscribers of Pakistan Telecommunication Company Limited (PTCL) have increased from 1,126,585 in July 2008 to 1,139,399 in August 2008, followed by Telecracd from 523,773 to 534,809, WorldCall from 500,159 to 509,606, Great Bear from 47,214 to 43,847 and Buraq from 388 to 400.
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Posted by: Aamir Attaa on September 30, 2008 at 6:14 AM
As prices for telecom services’ have reached their bottom limits, cellular companies and PTCL keep on offering even better packages for limited time. These special offers keep on appearing every other week from telcos, with a tagline “Limited Time Offer”. We see plenty of print and electronic advertisements for these special offers, and they get popular very quickly and easily.
In my opinion (others may not agree) this “Limited Time Offer” tagline is excessively used to practice “Try and Implement” model. I can count several ongoing Limited Time Offers, which were introduced months ago - and they are still available, because they performed good.
It’s really fine, until these offers last, but what happens when they are taken back? For withdrawing these offers, there can be two models
- Announce ending date of package at time of its announcement or
- Publish advertisements well before (a week before) the ending date of Package
Unfortunately, we rarely see any announcement/advertisements, when (for some reasons) Limited Time offers are taken back. For instance, late night free local call offer by PTCL is going to end tonight (September 30, 2008) at 12:00 AM. But PTCL made no public announcement for this. Yea, there was a news item reported yesterday in newspapers, which said that PTCL is withdrawing this package. But that’s not the way; because, do they publish only news when package launches?
At same time, I am impressed with Ufone’s Ramadan offer, as it was very clearly told that this package is only for the month of Ramadan; plus they published advertisement saying thanks to their customers and informing (reminding) them that offer is over. We hope and want other companies to practice this too.
But I am worried for PTCL users who will come to know only after they will receive next bills - that free night calls were over long ago.
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Posted by: Aamir Attaa on September 29, 2008 at 3:46 PM
PTCL has announced a new weekend offer that will enable landline customers to call local PTCL and Vfone numbers, nation wide calls and mobile calls at half rate on Sundays.
This promotion will be effective from Sunday October 5, 2008.
On other hands, PTCL is taking back free calls (at night) offer. PTCL’s limited time free local call promotion allowing free local call between 11pm to 6am shall end at midnight Sep 30, 2008. This service was launched on July 01, 2008.
It merits mentioning here that PTCL’s recent packages include Pakistan Plus offering 2500 nationwide minutes for Rs 199 only, per month. International Plus offers international calls as low as 80 paisas per minute and local call offering of call charges @ 67 paisas per minutes.
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Posted by: Aamir Attaa on September 25, 2008 at 4:17 AM
As anticipated, PTCL has launched a new package for its (WLL) Vfone customers. As the name say, “Vfone Unlimited”, offers you unlimited calls to Vfone to Vfone and Vfone to PTCL Landline numbers at a flat rate of Rs. 600 per month (inclusive of all taxes)
Apparently, a very fruitful offer, but I doubt that home users would like to pay this much rental for their Vfone connection. This package also gives a hint that PTCL now wants to capture business customers for its Vfone unit.
Thankfully, this package is not activated by default on all Vfone numbers, like PTCL did with Pakistan Package. Hence, it’s an opt-in option, and you will have to subscribe to Vfone Unlimited package to enjoy free day and night calling.
Furthermore, I hope Vfone Unlimited was introduces with consent of other WLL companies. Because, free on-net calling is not an issue, but free day and night calls to PTCL landline numbers may arise some questions in PTCL’s competitors.
Call Rates for Vfone Unlimited 
Line Rent: Rs.20 per day (including taxes)
Vfone to Vfone (Local/NWD): Free
Vfone to PTCL (Local/NWD): Free
Vfone to Other Landline (Local): Rs.1 per minute
Vfone to Other Landline (NWD): Rs.2 per minute
Vfone to Mobile (Local/NWD): Rs.2 per minute
SMS: Free
Internet: Rs.1 per 10 minutes
How to Activate Vfone Unlimited:
To change you package, to Vfone Unlimited, you need to dial 1015 or call free helpline 1236.
Daily Charges
Daily subscription charges of Rs.20 apply. The line rent is includes all taxes.
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Posted by: Aamir Attaa on September 21, 2008 at 6:57 AM
According to (officially) unconfirmed news, PTCL is going to introduce new packages for Vfone Customers. PTCL holds a vital market share in WLL market, with huge capacity and coverage.
PTCL is apparently not satisfied with the performance of its WLL unit, despite free home deliver services and other incentives. However, they are expecting that their upcoming Vfone packages will impress WLL users. It merits mentioning here that PTCL is already running V to V free package with different minimum daily charges.
Speculations are there that coming package would facilitate Vfone users to make lowest rates calls to PTCL landlines, other WLL networks and mobile. Package is likely to be introduced before Eid.
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Posted by: Aamir Attaa on September 19, 2008 at 6:54 AM
It is reported that District Consumer Court Judge Syed Maruf Ahmed Ali ordered PTCL to refund Rs 4,300 along with the cost amounting to Rs 10,000 to the petitioner within 10 days on an suit case filed by Muhammad Jamshed Rana under Punjab Consumer Protection Act, 2005, for the recovery of PTCL bill payments he made with the cost of suit – He had been paying phone bills while his phone remained dead.
“The Post” has reported that complainant was submitted against PTCL that was alleged that since the installation of the connection, it remained out of order and several written as well as telephonic complaints were made to PTCL, but to no effect, adding the petitioner was paying regularly monthly bills but the said phone connection has been out of order for the last 14 months.
Paper says that the petitioner did his best to get the issue resolved and he even approached GM, PTCL for restoration of the connection and refund of amount paid on account of line rent.
However, in total desperation, the petitioner issued a legal notice to PTCL but no reply was received and finally prayed to the court for the recovery of 14 months line rent and damages. Asif said the court, after hearing arguments of both sides and perusing the record, observed that the petitioner had proved his case and was entitled to refund of the amount along with another sum of Rs 10,000 which shall be paid by the respondent within 10 days of this order.
My first impression after reading this news was that PTCL will be hiring more lawyers in coming days, as this can be a start to un-ending suit cases against them. To be true, not only PTCL, but all other telecom companies may face such Suits from their subscribers, if they violate any consumer law.
This is maybe a warning message to service providers that get better or there are heavy suits waiting for them ahead…
One of my friend is also planning to file a suit against UBL for holding Rs. 50,000 for 10 days without any reason. And even his complain was not logged by CSR… I will post you guys once there is any update on this
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