Posted by: Aamir Attaa on December 11, 2008 at 1:17 PM
Warid Telecom has won ‘Brand of the Year Award’ again in 2008, in the category of ‘The Best Cellular Company in Pakistan’. This is the second time in Warid’s three and half years of successful operations in Pakistan that Brand of the Year Award has been granted to the company. In 2007 Warid was the winner of ‘Brand of the Year Award’ in the category of GSM operators and service providers.
Brand of the Year Award is a joint initiative of public and private sectors to identify and promote the brand excellence in Pakistan and the ever largest public private partnership project. Its international recognition and endorsement by the Brands Bureau International Limited London-UK makes it the most authentic and acclaimed Brands Award activity. This activity helps in promoting the Brand Development Culture in Pakistan, and to encourage Pakistani Brands. Continue Reading This Story
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Posted by: Aamir Attaa on December 7, 2008 at 7:23 AM
Wateen joins the Eid fun with three offerings for 3 days. Details are as following
- You can use total of 150 free minutes for local mobile/landline, UK landline, Canada Landline/Mobile or USA landline/Mobile.
- Unlimited Internet usage
- You will get 50 percent extra on Wateen Calling cards (for voice calls only)
Note:
- You can use total of 150 minutes for free either for local or international destinations motioned above. For more clarification read that little line down there at the bottom of the AD.
- This offer is from December 8th to December 10th only
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Posted by: Aamir Attaa on December 7, 2008 at 7:03 AM
Mobilink has roared after a deep silence; with an aggressive move by lowering off-net rates for all JAZZ packages. Though, marked as limited time offer (from Dec 7th 2008 to Jan 10, 2009), but as low as Rs. 1 per minute off net call rates, will give tough time to competitors. This major reduction in off-net call prices (despite interconnection charges) shows the sheer demand of competition in market, along with the requirment for Mobilink to get back the SIMs rolling.
Tariff plan has changed for all Mobilink Jazz Packages, where all off-net calls will now cost as on-net calls. For instance, for Jazz One package, than you will be charged Rs. 1 per minute for all networks including landline (Rs. 0.40 on first minute will apply).
So, now, Mobilink customers can enjoy one rate per every call for everyone on any chosen JAZZ package till the 10th of January 2009.
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Posted by: Aamir Attaa on December 6, 2008 at 8:50 AM
Warid customers can Call USA, Canada, China, Thailand, UK, Denmark, France, Germany, Greece, Netherlands, Spain for only Rs.2/min during Eid.
Please note that, only land line calls are at Rs. 2 Per minute, except USA, Canada, China and Thailand. Follow below given tariff for more details.
Simply dial the number on your mobile phone and starting sharing your Eid Blessings with your loved ones abroad.
For Postpaid, call 321 to activate your International Dialing Service.
This is a limited time offer valid from [December 5th, 2008 – December 14th, 2008] for all Warid postpaid and zem customers.
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Posted by: Aamir Attaa on December 6, 2008 at 8:40 AM
All Vfone customers who will load a card of any denomination will get the same amount of balance absolutely free. Free balance can be utilized for Vfone to Vfone calls (only on Rayayat Package), Vfone to PTCL Local Landline Calls, Vfone to PTCL NWD Landlines, Vfone to Mobiles calls, Vfone to International Calls and for line rent as well.
Free balance can be utilized for internet usage.
- All customers loading a card from the 5th of December will start getting free balance.
- Free balance will be utilized exactly like your original balance. You can use your free balance to make calls on all destinations i.e. local, nationwide, mobile and international calls. You can also utilize your free balance to use the internet.
- The customer can get double balance for as many cards they load during the validity of this promo. Continue Reading This Story
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Posted by: Aamir Attaa on December 6, 2008 at 8:14 AM
Standard & Poor’s Ratings Services has lowered its long-term corporate credit ratings on Orascom Telecom Holdings and Orascom Telecom Finance to ‘B’ from ‘B+’ following weaker growth expectations from its Pakistan- and Bangladesh-based operations.
The outlook is stable. At the same time, Standard & Poor’s lowered its issue rating on the $750 million senior unsecured notes issued by Orascom Telecom Finance to ‘CCC+’ from ‘B-’.
The downgrade primarily reflects our expectation of slower EBITDA growth from two of Orascom Telecom’s important future growth engines: its Pakistan-based 100%-owned subsidiary Pakistan Mobile Communications (Mobilink), which is the market leader in the Pakistan mobile telecoms market, and Sheba Telecom (Banglalink), the second-largest player of six in the fast-growing Bangladeshi mobile market. Continue Reading This Story
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Posted by: Reality Bites on December 5, 2008 at 7:45 AM
PTCL has announced Year 2008- 2009 as a year of Customer care. Yes! That’s true, and they are working to enhance customers’ experience and support facilities. How about giving a try to call 1217 (former 17), you are likely to get someone greeting you even before the bell rings. He/ she will be ready to deliver you services related to directory services. Directory services are known as services related to number inquiries, but if you will ask any other information from the same helpline, they will give you respective number for further help on a specific issue.
As customer help line mechanism is segmented on the basis of services, for instance for VAS you will have to dial “6” (to get connected with customer service representative for VAS information only). The important point to note is that “only for Value Added Services information” - meaning that for the rest of services, you might have to dial other digits to get connected with the other services information.
Customer services segmented channels strategy and customer queries diversification on the basis of nature of complaints is pretty good, but PTCL must communicate with massive advertisements (print , tvc’s etc) to their customers that for their help-line, their customers should dial respective helpline to get desired information, otherwise customer complaint will not be entertained efficently. PTCL bill can also be utilized for advertisement for the same purpose. Continue Reading This Story
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Posted by: Aamir Attaa on December 4, 2008 at 10:31 AM
PTCL has added a Network Operations Center or NOC to efficiently resolve countrywide network issues centrally from a single place. The central NOC facility of PTCL is located in Islamabad, while there are 3 regional NOC’s in Lahore, Rawalpindi and Karachi respectively. Disaster Recovery would be done in Karachi.
Company’s press release said that the purpose of NOC is to control, monitor and manage the entire PTCL network and to enhance and optimize Network Management through a transparent and centralized platform. The NOC also helps to create a highly available, adaptable and fault resilient network that can meet the market demands and ensure customer satisfaction.
Earlier, PTCL use to face serious operational challenges, since there was no centralized network management for fault resolution. Service restoration use to take a long time. Besides there was no mechanism for root cause analysis. Continue Reading This Story
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