Mobilink Infinity WiMAX Operations Commercially Launched in Karachi
Mobilink Infinity has commercially launched its WiMAX operations today (October 22, 2008), starting with Karachi. Its website is LIVE and says that they are offering services in Karachi only. covering only one city is not what Orascom is famous for. I am personally not convinced with their launch in only Karachi.
Tariff:
Mobilink revised their tariff from what they offered initially at soft launch. Major difference is that now download is capped at 5 GB a month or 15 GB a month (Previously it was unlimited). Also rates are taken little higher than of previous ones.
Soft Launch special rates were
256 kbps Unlimited: Rs. 799
512 kbps Unlimited: Rs. 999
1024 kbps Unlimited: Rs. 1199
(Thanks to Saad Ibrahim and Mudassar Ijaz for pointing out these rates)
Monthly rates seems good, but there is somethng very annoying at the bottom, the upfront payment of Rs. 10,000 which is too much i guess for home users (Security deposit of Rs. 2,000 is refundable though). From market feedback Mobilink Infinity has decided to cut short the upfront payment. Now its only Rs. 6.000.
When compared with Wateen, Monthly rental are good but Voice and Data packages are mandatory as of Wateen - Meaning that you must subscribe to voice as well as data package with Mobilink Infinity. It is like thrusting voice package, as not many will be interested in Voice (as per estimations).
Apart from pricing, services, response time, customer support, reliability and network uptime are other features that would come under consideration in the long run.
Want to Subscribe to Mobilink Infinity?
- Call their helpline at: 021-111-300-369, and register with them
- Or fill out this form at Mobilink’s Infinity website
Updates to come in coming days regaring service feedback
For Service review during Soft Launch: Click Here
For Mobilink Infinity Network history: Click here
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Tags: broadband, Industry, infinity, infrastructure, internet, Mobilink, WiMAX
Category: Broadband Internet, Featured, Industry, WiMAX, economy, infrastructure, internet
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ڈفر @ October 22nd, 2008 3:43 pm
no man, these packages are not attractive
moreover no guaranted service as mobilink group is already famous for bad services and high rates
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akmal Reply:
October 22nd, 2008 at 5:10 pm
@ڈفر, agree
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Farhan @ October 22nd, 2008 4:54 pm
They rip me off , I was given soft launch account on the promise that it will be unlimited now they are asking Rs 30 / 100mb or Rs 307.2 per GB , my usage is around 45gb a month so I’ll end up paying Rs 1500 for 15gb then Rs 9216 for the rest total 10000 per month , I’m beter off with the line based DSL . Hello Link DOt NEt please take me back
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Aamir Attaa Reply:
October 22nd, 2008 at 5:22 pm
@Farhan, ahhh sad. Didnt you get written agreement stating that data capacity will be unlimited? Or remind them of the promise…
Yea, LinkDotNet is better in such scenario…!
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Farhan @ October 22nd, 2008 7:18 pm
the papers I’ve signed including the agreement has no mention of data to be charged neither any mention of unlimited data , I’ve talked to their customer service including those who have told me about unlimited service and got the lame excuse that it was a new service and we dpn’t know anything about it then . Anyways I have launched my complain and awaiting the answer
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Adeel Reply:
October 27th, 2008 at 1:26 pm
@Farhan, can you tell me whats thier response against the complain ………?
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Saad Ibrahim Lakhany @ October 23rd, 2008 1:39 am
“Tariffs are almost identical as they were at Soft Launch, so there is nothing much to add as far as tariff is concerned”
I disagree with that part. the biggest difference is with CAPs the introductory packages were unlimited and the price were lesser too
if i remember correctly the packages were like this:
256 kbps Rs. 799
512 kbps Rs. 999
1024 kbps Rs. 1199
and they were all unlimited, apart from that Mobilink infinity to Mobilink GSM calls were free.
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Aamir Attaa Reply:
October 23rd, 2008 at 2:11 am
@Saad Ibrahim Lakhany, you are right… clearly they getting on back foot and more defensive than of an attacking mode…!
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S M Nabeel Dibaji @ October 23rd, 2008 3:32 pm
It is really annoying
I am planning to return the device withng a month coz it is toooo much!
What are U saying “NOthing much add in tariff” buddy they applied a CAP the tariff gone up autometically for extensive users!
I just called the marketing guy whome I bought my connection and he is insisting to meet tonight..
Lets See whats happened.. But Im going to return the very LIMITED “INFINITY”
There is No signals after the launch! The device is not in not connected since last night
Thanks MOBILINK for the pleasure and the agony!
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Mudassar @ October 23rd, 2008 4:41 pm
hi guys i noticed a bit different tariffs on there website like:
1 - 2 Cap packages of 15 GB n 5 GB.
2 - INSTALLATION / UPFRONT COST (Rs.) is only mentioned as 6000/-
is it just to fool the customer or they have reviewed the rates?
I am using Wateen Wimax in Lahore and is little above average and not that bad, looking forward for a healthy competition in this area too.
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Abdul Majid @ October 24th, 2008 7:40 pm
As-salam-o-alaikum all,
Unfortunately i installed the Mobilink Infinity 1 Mbps connection on 09th October 2008 and from 17th October 2008 till today 24th October 2008 my connection have been online for just 24 hours seriously not joking. I am totally pissed off by their so called best customer service, they just repeat every time that we are taking that issue personally and will make it good on priority basis,
Yesterday morning at 12:30 pm a person called from mobilink infinity and said i have put your complaint on hig priority and your connection will be OK this evening and i will send my senior staff to resolve this matter out, but their higher priority didn’t meet till now as its 32 hours now, so you can imagine how the service is at the moment. And today their customer service is also down, and there is an engage tone when i am calling.
I think i am not the only one effected by that bad service, hopefully we will see many bad experiences from them.
Thanks
Abdul Majid
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Tamuar @ October 25th, 2008 12:00 am
I also subsricb sale person told me that servise is remain unlimited and they may charge bit higher but they provide you unlimited serveris now they doing same as wateen, all there marketing are lie base i hate that company.
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shehla @ October 25th, 2008 3:33 pm
luckily i didnt gget into the trap…i was told earlier this morning they have capped.
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Adeel @ October 27th, 2008 1:29 pm
They cheat their customers by calling the package “infinity”. Thier service center representatives told me that when service is commercially launched data package will remain unlimited but voice package has different charges. now they applied the data caps
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Farhan @ October 27th, 2008 5:34 pm
@ Adeel , I did got a call yesterday inquiring about y I want to disconnect , and upon hearing Tariff problem ( I never had any service problem except some occasional out of syncs) he said well it had been 2 months for your instalation so you’ll get only 50 % for CPE and your Sd back around 5000 a loss of 3 K I agreed , my LDN is on and kicking ass and till afternoon Infinity was also active my kids are having fun using both connections on their PSP and laptop
excerpt from my blog
2 months ago Mobilink offered me Infinity like many of their corporate clients with the promise of unlimited downloads for only Rs 1200 /mth for 1mb line , I was suckered into the offer and disconnected my trusty Link Dot Net the 2 mths were bliss until today when I read on their website that they will charge Rs 1500 for 15gb monthly use plus Rs 30/mb ,now I’m a power user with some 45gb a month usage and this pricing mean I’ll end up paying Rs 11000 a month a scary sum for me so right now i did the only best thing to cur my losses called Infinity at 369 got my account canclled at a loss of Rs 3000/- against my actual sum of Rs 8000 and paid remaining Rs 4000 to restore my link dot net
So it will be LDN from now on bye bye Infinity
a promise for infinite downloads shattered in 2 months that’s Mobilink Infinity
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Aamir Attaa Reply:
October 30th, 2008 at 1:10 am
@Farhan, thanks for sharing your experience…
I can’t open your blog
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Farhan Reply:
October 30th, 2008 at 4:00 pm
@Aamir Attaa, it’s ourn958gb.blogspot.com
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Hassan @ October 29th, 2008 11:45 pm
I’m going to disconnect inifinty . They didn’t told before about data caps.
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Arif @ October 30th, 2008 1:04 am
I am using Mobilink Infiniti wimax service since a month as a pre-launch customer and i do not recommend this service to those who would like much downloading as they have fixed the bandwidth meter to 15 G on 1 MB connection and i realize that i already buy their CPE which cost me 8 K and actually it was 6 K Now. Also at night it down to 30-50% of it’s performance. There are certain NAT addressing issues so different sites are blocking the traffic coming from mobilink infiniti. Ya they also promise me for unlimited download but after launch they refuse and i am sure nobody will buy 12000 Rs CPE charges, they can’t increase CPE charges, otherwise only stupid will buy their services as mobilink is very famous for hidden charges.
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Aamir Attaa Reply:
October 30th, 2008 at 1:09 am
@Arif, thanks for your comment…!
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Muhammad Amin @ October 30th, 2008 11:24 am
Thanks god i’m not the one to get in their trap ………… now i can safely have the landline broadband …………. any sick person can only get this limited “infinity” ………… mobilink always give wrong information to its customers
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Shahzad @ November 3rd, 2008 2:58 am
I need only Internet not Voice service(even i dont know wht is this voice service for and how to use it)..cant i detach??I dont c any fatality in package,still in standard mode..:)
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Waqar Ahmed @ November 15th, 2008 12:17 am
With Healthy competition between Wateen & Infinity will bring service stability & afforable price. So end of the day, user would enjoy the benefits. We should welcome the new technology on board.
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ALI @ November 20th, 2008 12:01 am
i want tu knw unlimited pakage of Mobilink Infinity…..
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mani @ November 30th, 2008 3:21 am
bull shitt pakeges Based only on company profit(Unlimetted pakeges
are pest for your company otherwise you know brtter than me)ok bye best of luck
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moonlightafridi @ December 10th, 2008 11:31 am
thanks for nice info..
I have a question .
I am the user of wateen wimax , Can I use the wateen indoor device for Mobilnkinfinity wimax , If I’ve to get connection from Moblink infinity ?
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Aamir Attaa Reply:
December 10th, 2008 at 1:53 pm
@moonlightafridi, technically yes you can use wateen device witi Mobilink Infinity, but you better make sure from Mobilink help line. Or i will update you once i check it.
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moonlightafridi @ December 10th, 2008 2:06 pm
thanks for reply ……………
———————————-
http://moonlightafridi.blogspot.com
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